Warranty | Vinyl Plank 4 Less

Vinyl SPC Flooring Warranty

Lifetime Residential/ 10 Year Light Commercial Warranty -5mm, 20 mil

Vinyl Plank 4 Less warrants that products are free from 5% or less visual or manufacturing defects. If the Products are found to be defective, Vinyl Plank 4 Less will supply new products of the same or similar style, size, color, grade, and gauge to repair or replace the defective area. Products that are non-defective but are damaged during an improper installation would not constitute a valid claim as defined by this limited warranty. Vinyl Plank 4 Less reserves the right to inspect any claim and/or request photographs and/or samples associated with the specific claim prior to approving any claim. All limited warranties are valid for the original purchaser of the flooring and are not transferable.

Pre-Installation Visual Limited Warranty

Vinyl Plank 4 Less warrants that this product is free from visual defects. All Products purchased for an installation should be inspected by the consumer and the installer. Pieces that appear to be visually defective should not be installed. Vinyl Plank 4 Less will not be responsible for reimbursing labor charges on any claim for defective product installed. It is the responsibility of the installer to determine the suitability of the product for installation before it is installed. If a problem occurs during the installation of the flooring, the job should be stopped immediately.

Waterproof Limited Warranty

Vinyl Plank 4 Less is warranted to be 100% waterproof from the top down. The structural performance of this flooring will not be adversely impacted by water exposure for the life of the product. Mold and or mildew can sometimes occur in a building if moisture issues are not addressed. This moisture warranty excludes damage resulting from the growth of both mold and or mildew due to extended moisture exposure.

Waterproof Limited Warranty does not cover:

Any damage to structures that are not part of the installed extruded composite flooring such as damage to surrounding walls, subfloor, structures, fixtures, furniture, underlayment, moldings, trims, and subfloor heating systems.

Any damage from mold and or mildew growth due to extended water exposure.

Flooring that is installed outdoors. Flooring that is not installed correctly.

Terms of Limited Warranties

The guarantee is for replacement of the material only. NO LABOR. This warranty shall not include loss of time, inconvenience, incidental expenses included in the removal or reinstallation of the affected material, and any other incidental or consequential damages.

Limited Warranty Exclusions and Conditions

Warranty coverage for any replacement flooring planks will be limited to the remaining time of the original warranty.

Warranty coverage does not apply to seconds, off-quality, or “as-is” goods or clearance.
Warranty coverage applies only to the original purchaser of the flooring and the original installation site, is non-transferrable, and prorated by time of use.
Warranty coverage does not apply to conditions or defects caused by improper installation, the use of improper materials during installation, or inadequate sub-flooring preparation.
Warranty does not apply to floors with alkalis in the sub-floor or conditions arising from hydrostatic pressure or exterior applications.
Warranty coverage does not apply to construction-related damage.
Warranty coverage does not apply to color variations between samples or printed illustrations and the actual production runs.
Warranty coverage does not apply to product sold through unauthorized dealers.
Warranty coverage does not apply to conditions caused by improper use or maintenance such as

Damage that result from not following floor maintenance instructions.
Scuffs, Scratches, Cuts, staining from rubber-backed mats, or damages or discoloration from carpet dyes, fertilizer, asphalt from driveways or chemicals.
Damage caused by burns, flooding, fires and other accidents.
Damage caused by abuse (such as dragging heavy or sharp objects across the floor without proper protection for the floor or with heavy wheeled vehicle traffic that can permanently indent or damage the flooring)
Damage caused by caster wheels or vacuum cleaner beater bars.
Failure to support furniture with floor protectors made of non-staining felt or non-pigmented hard plastic.

Warranty does not apply to failure to maintain the environment at a humidity range of 30% to 50% year-round and a room temperature of 65 degrees to 85 degrees F
Warranty does not apply to Installation over radiant floor heating with a surface temperature in excess of 85 degrees F
Warranty does not apply to flooring installed over improperly prepared or unstable subfloor.
Warranty does not apply to damage caused by extended exposure to direct sunlight.
Warranty does not cover damage from casters. (ie.rolling office chairs, wheel chairs, heavy rolling displays, dentist chairs, other heavy rolling equipment, etc.)

INSTALLATION AND MAINTENANCE GUIDE

VInyl SPC Flooring is normally loose laid without adhesive. Vinyl Plank 4 Less recommends gluing stair nose and transition pieces.

Check Vinyl SPC Flooring for possible defects prior to installation. Complaints can only be accepted before installation. Slight variations in color and structure are designed to enhance appearance. Mixing the sheets creates a uniform appearance.

Be aware that when exposed to excessive temperatures and direct sunlight Vinyl SPC Flooring may expand and contract causing problems with the locking system.

THE SUBFLOOR

Although these luxury Vinyl SPC planks are water‐resistant, they are not to be used as a moisture barrier. Your subfloor should be completely dry prior to installation of the vinyl floor.

Subfloors must be structurally sound, solid, stable, level, plumb, and true to a tolerance in plane of ⅛ inch in 13 feet.

Cracks and holes must be filled with a fast setting cement‐based polymer modified patching compound or equivalent. Any unevenness over 3mm must be sanded down or leveled.

The surface must be clean of dirt, oil, glue residue etc. Carpet staples or adhesive residue should be removed prior to installation.

Voids or humps in the subfloor will prevent the planks from locking properly.

VINYL SPC FLOORING can be installed on existing firm floors (Linoleum, PVC), but all textile floors must be removed. When laying the floor over existing ceramic tiles first level with fast setting cement‐based polymer modified patching compound.

MEASUREMENTS

Installation parallel to the longest wall or the main light‐source is recommended for best visual effects.

Pre‐plan the floor by measuring the room first. If the width of the last row is less than 5cm, sew the first and the last plank in equal width. Snap the lines on the substrate to identify the layout reference points, tiles should be set using this reference to ensure tiles are aligned and will lock together correctly. In large areas where flooring will span in excess of 40’ long, an expansion gap should be used. Otherwise place expansion space in the room‐narrowing and in the door.

Cover the expansion space with suitable coverings.

INSTALLATION

Prepare the subfloor as set out in these instructions. Plan the direction of the area to be installed to maximize the visual appearance once installed. The direction of the tile/plank grain should be confirmed and the installation should be balanced from the center of the area to minimize waste. From the top left corner of the room put the first plank in place so both the head and side seam grooves are exposed. Planks are to be installed from left to right. NOTE: To assist in laying the first row straight, the use of masking tape across each short end locking system is recommended. Continue this for the first two rows and remove after completion of installation. Install the second piece in the first row. The last piece in the row should be cut to length while maintaining the ¼ inch expansion gap along the perimeter of the room. Cut a piece that is a least 6 inches shorter than the first plank to start the second row or use the cut off from the previous row, keeping in mind the length requirements above. Install the first piece in the second row by inserting the long side tongue into the groove of the piece in the first row at a low angle (25 degree) to the installed piece. Then firmly lower the plank while maintaining a slight pressure toward the installed piece. The pieces should fit snugly together and lay flat. Ensure that the 6mm expansion gap is kept along the wall. To install the remaining planks in the second row, first align the long edge tongue into the groove of the previous row at a shallow angle. Slide the piece to the left until the piece meets the previously installed piece. Firmly lower the piece while maintaining a slight pressure towards the installed piece. The pieces should fit snugly together and lay flat. Work across the length of the room installing pieces in the second row. It is critical to keep these first two rows straight and square, as they are the “foundation” for the rest of the installation. Check often for squareness and straightness while installing the floor as failure to do so can result in gapping. The use of several ¼ inch spacer blocks along the first wall will ensure the floor does not shift back towards the left wall during installation. Continue installing, being certain to maintain a random pattern repeat, assisted by offsetting end seams by at least 6 inches. Maintain a ¼ inch expansion gap at all fixed vertical surfaces. Check to be certain all planks are fully engaged; if slight gapping is noticed or the pieces will not lay flat, simply disengage the long/top side joint and then carefully slide the short/end joint apart. Reinstall the piece. The last row (possibly the first row) plank width should be no less than 2 inches on the long seam. Remember to allow for a gap of ¼ inch to the wall. Install wall mouldings and door transition mouldings last. Be sure that all mouldings are fastened directly to the wall or subfloor; do not place any fasteners through the floating vinyl flooring. Care must be taken when fitting wall mouldings that they do not push down on the floor. This will affect the floors ability to expand and contract and may lead to product failure. To remove a plank, first disengage the top/long angle joint by lifting at a slight angle while pulling the complete rows away from each other.

INSTALLATION OVER RADIANT HEATED SUBFLOORS

VINYL SPC FLOORING can also be installed on a radiant heated subfloor. Special installation instructions concerning the subfloor must be followed.

INSTALLATION IN DIRECT SUNLIGHT

For application in direct sunlight or exposure to excessive heat or in areas with rolling traffic i.e. wheelchairs or dollies, it is recommended to use Harbinger seam sealer on end seams during installation. Seam sealer should be allied to the flange of the tile or plank and slide in. make sure to wipe off the top of the seam edge with a damp cloth to remove any excess as you are installing.

MAINTENANCE

Clean regularly with a damp mop with a vinyl floor cleaner such as Bona Pro Series Vinyl Cleaner or Apple Cider VInegar. Do not use excessive water. Always use chair protectors under furniture and on chair legs. Teflon protectors are best.

VINYL SPC FLOORING does not recommend the use of felt pads.

Vinyl Plank 4 Less shall not be responsible for any damage or expense incurred by the weather Conditions when product(s) are picked up.

Vinyl Plank 4 Less shall not be responsible for any damage to the vehicle transporting material once it leaves our premises.